Working with leaders in higher education

Hugh Jones works with leaders across higher education to help make higher education better.


"I encountered Hugh Jones whilst part of an organisational development project at another university. Taking up my current post at the Royal Academy of Dramatic Art, Hugh seemed the perfect person to call on for some coaching whilst I was establishing a new professional service department. In keeping with a life spent in higher education administration, I found Hugh’s knowledge both broad and deep. What was particularly valuable to me, however, was the creativity of his thinking. Without knowing the conservatoire sector in detail, he was able to offer me suggestions and solve problems in imaginative and effective ways fit for a specialist institution. Hugh is a wonderful person to work with: his gravitas is delightfully undercut by a mischievous sense of humour. I hope to work with him again soon."

Julie Crofts, Director of Student and Academic Services, RADA

"We were delighted with the review Hugh conducted for us. His consistently positive approach, keen analytical skills and excellent communication of his findings and recommendations meant that the wide range of stakeholders he engaged with fully bought into the review and recommendations. We can now move forward with a shared understanding of the issues and the necessary direction of travel."

Professor Dorothy Miell, Vice-Principal, University of Edinburgh

"Hugh worked with us on a project we were undertaking for a Russell Group university, helping us to understand the culture and context in which we were working, and bringing to bear his sector expertise and knowledge. We found his thoughts and inputs most useful, and would certainly work with him again."

Matt Fairweather, Matthew Fairweather Design Consultants

"Hugh has given us detailed and valuable advice on setting up a strategic planning unit at UCL. He demonstrated an excellent understanding of our needs, the work was carried out in an efficient and timely manner, and the outputs exceeded my expectations."

Rex Knight, Vice-Provost (Operations), UCL

"Capital Law engaged Hugh in February 2014 to assist with a specific HE project and would gladly do so again in the future. His encyclopaedic knowledge of HE, infectious enthusiasm and collegiate approach make him a stand-out choice."

Christopher Nott, Managing Partner.

"Hugh undertook a complete restructuring of our academic regulations in order to make them more succinct, coherent, and most importantly, user friendly. We were thrilled with the results! The volume was reduced by over a third, they are easy to navigate and the students on the committee that approved them were hugely positive about the difference in language and style. Hugh has a wealth of experience and knowledge of the sector and that really came through in the work he did for us. We wouldn't hesitate in enlisting his help again with other projects."

Hayley Burnes, Deputy Academic Registrar, University of South Wales

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